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user support technician


Source: Job Bank

Location

Stellarton, NS
B0K1S0

Salary

$37,500.00 to $45,000.00 annually (to be negotiated)

Additional Information

  • Education:
  • Expérience:

Education

  • Secondary (high) school graduation certificate

Tasks

  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Provide customer service

Supervision

  • No supervision responsibility

Computer and technology knowledge

  • Internet
  • Desktop applications
  • HTML editing software
  • Web service design
  • MS Office
  • MS Windows

Experience

  • 2 years to less than 3 years

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits

Financial benefits

  • Group insurance benefits
  • Life insurance

Other benefits

  • Free parking available
  • Other benefits
  • Paid time off (volunteering or personal days)
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 40 hours per week

Important: We can't guarantee the accuracy, authenticity or reliability of this opportunity because it comes from an external website.

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