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reservations supervisor


Source: Job Bank

Location

Truro, NS
B2N5A3

Salary

$25.00 hourly

Additional Information

  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years

Work setting

  • Rural area
  • Willing to relocate
  • Hotel, motel, resort

Tasks

  • Perform same duties as workers supervised
  • Assist clients/guests with special needs
  • Co-ordinate, assign and review work
  • Establish work schedules and procedures and co-ordinate activities with other work units or departments
  • Hire and train staff in job duties, safety procedures and company policies
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
  • Requisition materials and supplies
  • Resolve work-related problems and prepare and submit progress and other reports
  • Provide information on hotel facilities and services
  • Provide information regarding features of rooms, service of hotel and points of interest
  • Investigate new travel areas, hotels and other amenities
  • Handle luggage for hotel guests
  • Attend to hotel safety-deposit boxes

Supervision

  • 3-4 people

Sales experience

  • Hotel and convention services

Work conditions and physical capabilities

  • Attention to detail
  • Overtime required
  • Standing for extended periods
  • Tight deadlines
  • Work under pressure

Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Initiative
  • Interpersonal awareness
  • Judgement
  • Organized
  • Team player
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week

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