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front desk agent


Source: Job Bank

Location

Valemount, BC
V0E2Z0

Salary

$17.00 hourly

Additional Information

  • Education: Secondary (high) school graduation certificate
  • Experience: Will train

Tasks

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Provide information on hotel facilities and services
  • Investigate and resolve complaints and claims
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Provide customer service

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods
  • Work under pressure

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Organized
  • Team player
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 to 40 hours per week

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