administrative assistant

Additional Information

• Work Term: Permanent
• Work Language: English
• Hours: 30 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: 2 years to less than 3 years

Tasks

• Supervise other workers
• Determine and establish office procedures and routines
• Schedule and confirm appointments
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Compile data, statistics and other information
• Order office supplies and maintain inventory
• Arrange travel, related itineraries and make reservations
• Greet people and direct them to contacts or service areas
• Type and proofread correspondence, forms and other documents
• Train, direct and motivate staff
• Respond to employee questions and complaints
• Plan and control budget and expenditures
• Oversee the preparation of reports
• Oversee development of communication strategies
• Manage contracts
• Manage training and development strategies
• Establish and implement policies and procedures
• Conduct performance reviews
• Conduct research
• Perform data entry
• Oversee payroll administration
• Provide customer service
• Advise senior management
• Oversee the analysis of employee data and information
• Work with the marketing department to understand and communicate marketing messages to the field
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 1 to 2 people
• 5-10 people

Computer and technology knowledge

• Google Docs
• Electronic scheduler
• Accounting software
• MS Access
• MS Excel
• MS Office
• MS PowerPoint
• Quick Books
• Simply Accounting
• MS Windows
• MS Outlook
• Social Media

Technical terminology

• Business

Area of specialization

• Correspondence
• Reports and records
• Contracts
• Statistics
• Invoices
• Charts, tables, graphs and diagrams
• Project management

Transportation/travel information

• Willing to travel
• Travel expenses paid by employer

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Large caseload
• Large workload

Personal suitability

• Ability to multitask
• Accurate
• Client focus
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Judgement
• Quick learner
• Time management