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systems technical support analyst


Source: Job Bank

Location

Mississauga, ON
L4W5A6

Salary

$29.30 hourly

Additional Information

  • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • Experience: 7 months to less than 1 year

Tasks

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Supervise other technical support workers in this group
  • Provide customer service

Health benefits

  • Dental plan
  • Health care plan

Other benefits

  • Parking available
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 35 hours per week

Important: We can't guarantee the accuracy, authenticity or reliability of this opportunity because it comes from an external website.

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