Skip to main contentSkip to footer

analyst, systems technical support


Source: Job Bank

Location

Vancouver, BC
V6B5A6

Salary

$35.00 hourly

Additional Information

  • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • Experience: 2 years to less than 3 years
  • or equivalent experience

Work setting

  • Consulting firm

Tasks

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Judgement
  • Team player
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 hours per week

Important: We can't guarantee the accuracy, authenticity or reliability of this opportunity because it comes from an external website.

Read the full terms and conditions

Similar opportunities

Explore all opportunities