clerk, hotel front desk

Additional Information

• Education: Secondary (high) school graduation certificate
• Experience: Will train

Tasks

• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Investigate and resolve complaints and claims
• Process guests' departures, calculate charges and receive payments
• Maintain an inventory of vacancies, reservations and room assignments
• Answer telephone and relay telephone calls and messages
• Handle wake-up calls
• Provide customer service
• Work Term: Permanent
• Work Language: English
• Hours: 30 to 40 hours per week