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technical support specialist – information technology (IT)


Source: Job Bank

Location

Brantford, ON
N3V0A6

Salary

$34.50 hourly

Additional Information

  • Education: Bachelor's degree
  • Experience: 2 years to less than 3 years

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations
  • Provide customer service
  • Manage incidents

Screening questions

  • Are you currently legally able to work in Canada?

Health benefits

  • Dental plan
  • Health care plan

Financial benefits

  • Registered Retirement Savings Plan (RRSP)
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 to 44 hours per week

Important: We can't guarantee the accuracy, authenticity or reliability of this opportunity because it comes from an external website.

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