Skip to main contentSkip to footer

hotel front desk clerk


Source: Job Bank

Location

Sidney, BC
V8L1X1

Salary

$18.50 hourly

Additional Information

  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week
  • Education: Bachelor's degree
  • Experience: 1 year to less than 2 years
  • or equivalent experience

Work setting

  • Hotel, motel, resort

Tasks

  • Investigate complaints and claims
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Exchange foreign currency
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Perform light housekeeping and cleaning duties
  • Provide customer service

Computer and technology knowledge

  • Word processing software
  • Computerized bookkeeping system
  • Internet

Type of experience

  • Call centre

Specialization or experience

  • Specialized environmental skills and knowledge

Security and safety

  • Criminal record check

Transportation/travel information

  • Travel expenses paid by employer

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Overtime required
  • Standing for extended periods
  • Work under pressure

Personal suitability

  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Judgement
  • Organized
  • Reliability
  • Team player
  • Resourcefulness

Green job

  • Involves duties and responsibilities that lead to positive environmental outcomes

Workplace information

  • Remote work available

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefits

Financial benefits

  • Life insurance

Other benefits

  • Transportation provided by employer

Important: We can't guarantee the accuracy, authenticity or reliability of this opportunity because it comes from an external website.

Read the full terms and conditions

Similar opportunities

Explore all opportunities